Photos from video

Supported video formats
DVD, VHS, Compact VHS, MiniDV, or Hi8
(Note: standard 8mm not supported).
(See tape identification page here)

Please call if you require stills from other formats. 023 8178 9812

SINGLE PICTURE INSTRUCTIONS
Click to Print This Page

We will email to you samples of the pictures
for confirmation prior to printing.

   Step 1 - Label your tape with your name, postcode and telephone number.

   Step 2 - Flick or remove the recording tab to prevent re-recording over your footage.

   Step 3 - Play and then pause the tape at the image you want.

   Step 4 - Make a note of the timecode (mini DV only) then eject the tape without
                rewinding.

   Step 5 - Complete the order form, including the picture description/timecode
                   and post with the tape.

Step 6 - We email a small version of the picture back to you. Your printed picture will
be posted once you confirm that the picture is correct.

See terms and conditions.

PAYMENT

Enclose a cheque with your order payable to 'Digimac'.
Your order will be dispatched once payment has cleared.

NOTE: If payment does not clear or is not made for any reason your tapes will not be returned until you cover the postage cost.
If such payment is not received within 60 days your tapes may be destroyed.

MULTIPLE PICTURE INSTRUCTIONS
Click to Print This Page

We will email to you samples of the pictures
for confirmation prior to printing.

If you require additional still frames printing from the same video tape then things get a little more complicated but if you follow these instructions we should be able to work out which pictures you want.

First select the tape type - this will take you to the relevant instructions
- or scroll down the page

Mini DV & 8mm & Hi8 Tapes SVHS VHS & VHS-C Tapes

(if you are unsure which sort of tape you have look at our tape identification chart click here)

ZERO RESET
It is often the case that the timecode on a tape will have reset itself if you have filmed something then played it back and then carried on filming (possibly on a different day).

If so, the timecode will run from 00h 00m 00s 00f (zero) to where you stopped filming and then reset itself to zero again ( 00h 00m 00s 00f).

So in theory there could be 2 or more points on the tape which read identically in terms of timecode. So, we need to know how many times the counter has reset itself
in order to find the right frame.

There is an easy way to check if this has happened. In the case of a standard 60 min tape all you do is put it in the camcorder or player and fully rewind it. Then fast forward it, all the while keeping an eye on the minute reading of the timecode, e.g. 00h 25m 34s 12f . If the minutes continue to add up sequentially 1,2,3,4,5,6... (without resetting to zero) identifying your frames will be easy. If, however, the timecode resets to zero at any point, just make a note of the minute reading it got to prior to the reset, then continue fast forwarding to the end of the tape making note of any further resets to zero. Then detail this information on the order form and proceed as follows below.

Mini DV & Hi8 Tape instructions

Step 1 - Fully rewind the tape.
Step 2 - Advance the tape to the first image and write down (on the order form) the timecode and the
             number of resets to zero prior to your picture. Repeat this for subsequent images.
Step 3 - Rewind the tape again and post it to us with the hours, mins, secs, and most importantly the
             frame of each picture you require printing.

Remember -Make a note of the exact frame you require printing. eg. 00h 23m 15s 10f.

VHS tape instructions (Same for SVHS, VHS-C)

Note this method will only work if your VHS deck gives a read out in hours mins and secs, which most do nowadays (there may not be a frame reading).

Step 1 - Fully rewind the tape.
Step 2 - Reset the counter to zero - if in doubt eject the tape and reinsert it which should zero the
              clock.
Step 3 - Advance the tape to the first image and write down (on the order form) the timecode and the
             number of resets to zero prior to your picture. Repeat this for subsequent images.
Step 4 - Rewind the tape again and post it to us with the completed order form showing the hours, mins
             and secs of each picture you require printing.

Attaining frame accuracy with VHS is nearly impossible with standard equipment so a description of each picture will make things more accurate. Remember we will email you samples of the images we have identified using your instructions for confirmation prior to printing. See terms and conditions.